| LOGIN.GOV ISSUES

1. Do I need a Login.gov account to access LearningSpace?
   Yes. Login.gov is required for accessing all Peace Corps systems, including LearningSpace.

2. How do I know if I already have a Login.gov account?
   Try signing in at Login.gov.
   • If your email is recognized, you already have an account.
   • If not, you may need to create one.

3. My LearningSpace email and Login.gov email don’t match. What should I do?
   Update your Login.gov account so the email matches your LearningSpace email. Accounts will not link unless the emails match.

4. Why is matching my emails so important?
   Login.gov uses your email as your identity. If the emails differ, LearningSpace cannot verify you and will block access.

5. What authentication methods do I need for Login.gov?
   Login.gov requires at least two authentication methods.
   Three is recommended to avoid getting locked out.

6. I lost access to my authentication method or changed my email. Now I can’t log in. What can I do?
   If you cannot recover access, you may need to delete your Login.gov account.
   Account deletion takes 2–3 weeks.

7. I need to update or add authentication methods. How do I do this?
   Log in to Login.gov and update your methods before losing access to your device or phone number.

8. Who can help me if these steps don’t resolve my Login.gov problem?
   Contact Login.gov support. 

   • Call Login.gov: (844) 875‑6446
   • Submit a Help Ticket: Click here

   
   Note: Peace Corps staff cannot view or fix Login.gov accounts. Login.gov is managed by the U.S. General Services Administration.